Product Head – Money Exchange & Money Remittance

Key Responsibilities

Business Development & Growth

• Drive national business development initiatives to increase market presence and transaction volumes
• Identify and develop new business opportunities, partnerships and corporate clients
• Develop and execute strategic plans to expand our network of partners and service locations
• Monitor market trends and competitor activities to identify new growth opportunities

Operational & Compliance Support

• Support the daily operations of money exchange and remittance services
• Ensure strict adherence to AML, KYC and all relevant regulatory requirements
• Support staff training on compliance, customer service and operational standards
• Handle escalated customer issues and provide operational oversight when required
• Coordinate with Money Exchange and Money Remittance operational teams to ensure smooth and efficient service delivery

Qualifications & Skills

• Bachelor’s degree in Finance, Business Administration, Economics or related field (A Master’s degree is an added advantage)
• Minimum of 3–5 years’ experience in business development, sales or management roles within money exchange, remittance, banking or financial services
• Proven track record of driving business growth and achieving targets
• Strong knowledge of AML/KYC regulations and compliance requirements
• Excellent communication, negotiation and relationship-building skills
• Self-motivated, target-driven and capable of working independently
• Leadership and team management experience will be an advantage
• Former bankers with relevant experience are encouraged to apply