Head of Business Intelligence

Head Office

Are you a data leader ready to drive innovation? We seek a strategic and hands-on Head of Business Intelligence to lead our data and analytics function, foster a data-driven culture, and implement cutting-edge BI and AI solutions. Be part of a forward-thinking team shaping the future of financial sector through technology and insight.

Key Responsibilities

• Align BI strategy with overall business objectives, providing actionable insights for executive decision-making

• Lead and manage data analytics activities to gather business requirements and translate them into Business Intelligence (BI) technical specifications with architecture reviews

• Conduct R&D into emerging technologies in data science, evaluating their application for process optimization, predictive analytics and technological advancement

• Collaborate across departments to champion a data-driven culture and promote data literacy throughout the organization

• Design, build, test and deploy BI solutions—including dashboards, reports and analytics applications—ensuring high usability and data accuracy

• Mentor, train and develop BI and analytics team, fostering knowledge sharing and continuous skill development

• Lead the development and evaluation of ML/DL models, from data preparation to deployment and performance tuning

• Drive data governance and quality assurance practices to ensure accurate, secure and reliable data across the enterprise

• Ensure adherence to regulatory requirements and corporate compliance standards, including ISO 27001, ISO 22301 and other relevant frameworks

Qualifications & Experience

• Bachelor’s or Master’s degree from a recognized institution in Data Science, Statistics, Computer Science, MIS, Mathematics, IT or a related field

• Minimum of 5 years’ experience in the Data Science or Business Intelligence domain, with at least 3 years in a team management or leadership role

• Strong command of SQL and Python for data querying, analysis and scripting

• Demonstrated expertise in ML/DL algorithms and model development

• Proficiency in BI and data visualization tools (e.g., Power BI, Tableau)

• Solid understanding of ETL/ELT processes and data warehousing architecture

• Strong problem-solving and analytical thinking skills with a strategic mindset

• Excellent communication skills, capable of engaging both technical and non-technical stakeholders

If you’re passionate about innovation, leadership, and driving real change through data, this is your opportunity to make a mark in the banking industry.

Apply now and lead the intelligence behind the business.

Team Leader - Contact Center

Head Office

Step up your career by leading a motivated team of Contact Center associates! We seek an experienced Team Leader to drive performance and ensure excellent service delivery.

Responsibilities

· Manage and motivate the Contact Center team to achieve set KPIs

· Monitor and improve team performance and quality standards

· Provide coaching, training and feedback to agents

· Collaborate with management to enhance processes

Requirements

· Proven experience in a team leader role within a Contact Center

· Strong leadership and communication skills

· Ability to analyze performance metrics and implement improvements

· Be below 30 years

If you are ready to lead and inspire a team, apply today!

Management Trainee

Head Office / Island wide

We seek a results-oriented dynamic individual with a high degree of motivation, excellent communication and ability to work independently. The ideal candidate must be a qualified & talented individual with a can-do attitude, having a sound understanding of the subject matter to make comprehensive decisions, the ability to work as part of a team and possess the determination to succeed in a challenging environment.

Qualifications:

• Fresh graduates preferably in business management, finance and allied fields
• Full or part Qualification in CIMA/ Banking/ ACCA or any other professional qualification is an added advantage
• Have a desire to learn and deliver results in a fast-paced environment
• Possess strong communication, leadership and excellent PR skills
• Be smart and energetic with a pleasing personality
• Be a good team player
• Be below 26 years of age