Head of Information Systems

Key Responsibilities:

• Lead the Information Systems function, aligning technology initiatives with business and digital strategy
• Oversee Core Banking System (CBS) operations, upgrades and rollouts ensuring performance, stability and compliance
• Manage end-to-end system implementations including digital platforms, middleware and support systems
• Supervise the in-house development team, focusing on system enhancements, automation and integrations
• Collaborate with cross-functional teams (e.g., Operations, Risk, Compliance) to deliver scalable solutions
• Ensure effective change management, UAT, and post-deployment support for all IT system initiatives
• Handle vendor relationships and SLAs, including licensing, support and escalations
• Maintain regulatory and cybersecurity compliance and adhere to internal IT governance
• Drive system documentation, standardization and ongoing process improvements
• Support IT budgeting, planning and high-level technology decision-making

Qualifications, Experience and Competencies

• Bachelor’s degree in Computer Science, Information Technology or related field
• (Master’s degree or MBA is an added advantage)
• Minimum 8–10 years of progressive experience in IT with at least 3 years in a leadership role
• Proven track record in core banking system (CBS) implementation, management and upgrades
• Strong understanding of enterprise systems architecture, databases, middleware and API integrations
• Experience managing or collaborating with in-house development teams
• Exposure to system audits, regulatory compliance, DR/BCP and IT risk frameworks
• Excellent leadership, project management, vendor management and communication skills
• Ability to manage multiple projects, prioritize tasks and deliver under tight timelines
• Preferred Systems/Platforms Exposure:
• Core Banking Systems (e.g., Finacle, T24, Intellect, etc.)
• Middleware/API Gateway technologies
• Business Process Automation Tools
• MIS/Reporting platforms
• Ticketing and change management systems

If you are a motivated and experienced professional committed to making an impact, do apply to join our team and drive innovation and excellence in our Information Systems function.